Frequently Asked Questions

Absolutely. All our partner hospitals are JCI and/or NABH accredited — the same international standard used in the US and Europe. Our network treats patients from 65+ countries annually.

All major specialties — cardiac, orthopedic, oncology, neuro, transplant, fertility, cosmetic, gastro, urology, ophthalmology and more. If your condition isn't listed, submit your reports and we'll match you to the right specialist.

Medova charges absolutely zero fee to the patient. Our service is completely free to you. We receive a service fee from our partner hospitals, which does not affect your treatment cost at all.

We review your case across our entire network of 25+ hospitals and 150+ specialists to match you with the right fit — not just one hospital's own recommendation — and coordinate every logistical step for free.

You receive a specialist opinion within 24 hours of submitting reports and a cost estimate within 48 hours. Most patients begin treatment within 2–3 weeks of their first enquiry, including travel time.

Many of India's senior specialists completed fellowship training at Mayo Clinic, Johns Hopkins and the Royal Marsden. The same FDA-approved drugs and Da Vinci robotic systems are used — at a fraction of the price.

Yes. If you have a preferred hospital or specialist in mind, let us know and we'll coordinate directly with them. Otherwise, we'll recommend the best fit based on your case.

You're welcome to request a second opinion from another specialist in our network at any point, at no additional cost.

Our estimates include hospital stay, surgeon/specialist fees, anaesthesia, standard investigations, medications, nursing care and meals. They exclude international airfare, travel insurance and personal expenses.

Treatment costs are paid directly to the hospital, typically a deposit before admission and the balance during your stay. Most hospitals accept international cards and bank transfers.

No. Your written cost estimate is itemised and confirmed before you travel. If your treatment plan changes once you're in India (based on updated diagnostics), the hospital will discuss any cost changes with you directly before proceeding.

This varies by policy and insurer. We recommend checking with your provider — our visa guide and travel articles on the blog cover this in more detail.

India offers a dedicated Medical Visa for international patients — valid for up to 1 year with multiple entries. We provide the official hospital invitation letter required for your application at no cost.

Yes. India's Medical Attendant Visa allows one or two family members to accompany you. We arrange accommodation near the hospital, and our partner hospitals have international patient lounges with family support services.

Our partner hospitals have interpreter services for major languages. Let your coordinator know your preferred language when you submit your case.

This depends on your procedure — anywhere from a few days for minor procedures to 4–6 weeks for major surgery. Your treatment plan will include a specific recommended stay.

Our network includes JCI (Joint Commission International), NABH (National Accreditation Board for Hospitals) and NABL (testing labs) accredited facilities — independently verified, not self-declared.

Yes. Your medical information is handled with strict privacy safeguards and shared only with the treating hospital and specialist you're matched with. See our Privacy Policy for full details.

Your treating hospital provides telemedicine follow-up, and your coordinator remains your point of contact. We also provide a discharge summary formatted for your local doctor to review.

Every partner hospital is reviewed for accreditation status, international patient infrastructure and specialty outcomes before being added to our network.